Resume
5 Years Design Experience

Bobby Zhao
Product Designer

Background

Concept

Publish

Amphi

Amphi

Advancing Health System Decision Making 

Overview

​

Pivot is a platform that helps professionals who want to change their career overcome isolation and effectively identify compatible career options by providing them with pertinent information, resources and communities based on the user's individual value, interest and skill sets. 

Overview

​

Pivot is a platform that helps professionals who want to change their career overcome isolation and effectively identify compatible career options by providing them with pertinent information, resources and communities based on the user's individual value, interest and skill sets. 

Background

Background

Why Pivot?

​

Despite a proliferation of existing profession/employment online platforms, there is a lack of recognition of the challenges faced by professionals who are trying to change careers. The absence of a service that addresses this user need suggests an obvious market gap.

Existing competitor inefficiencies:

​

  • Profession-focused social media platforms provide a personalized(based on search input or exisiting community and network) yet narrow and set of information and contacts

​

  • Career testing and job searching websites offer a wide range of alternative career options but they are unorganized and often irrelevant to the users' personal preferences

The WHO reports 4.5 billion people lack access to essential health services.

Problem

Problem

For low-income countries, planning and implementing national health budget is technically complex and time-consuming due to a few core factors:

01

Limited

Local Expertise 

01

Limited

Local Expertise 

01

Limited

Local Expertise 

02

Disjointed Health

Data

02

Disjointed Health

Data

02

Disjointed Health

Data

03

Lack of Transparency

03

Lack of Transparency

03

Lack of Transparency

04

Time-

Consuming

04

Time-

Consuming

04

Time-

Consuming

05

Vague

Guidance

05

Vague

Guidance

05

Vague

Guidance

Current
Workflow

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Project Phase

Activities

Touchpoints

Pain Points

Government decides that budget needs revision, appoints steering committee

Government decides that budget needs revision, appoints steering committee

Decide on or create service definitions and set scope

Decide on or create service definitions and set scope

Steering committee office

(in-person meetings with external consultants)

Steering committee office

(in-person meetings with external consultants)

Paper documentations + phone calls + office meetings

Paper documentations + phone calls + office meetings

Steering committee office meetings

Steering committee office meetings

Often first-time doing, guidance overwhelming, often invite external consultants

Time consuming, many meetings, high potential for  miscommunication & frustration

How to vote fairly, ensure representation, transparancy, accountability

Create technical working groups (finance, ethics, quality, etc.)

Create technical working groups (finance, ethics, quality, etc.)

Determine decision process

Determine decision process

Current services and potential services

Current services and potential services

High-level econometric estimates

Ingredient based approach

Gather indexation numbers on trends

Gather indexation numbers on trends

Gather cost estimate per item

Gather cost estimate per item

Validate indexation numbers

Validate indexation numbers

coordinate data collection with providers

coordinate data collection with providers

Validate cost estimates

Validate cost estimates

Create budget estimates per service

Create budget estimates per service

Generate budget estimates

Generate budget estimates

Deliberation phase

Deliberation phase

Decide prioritized services

Decide prioritized services

Present budget to steering committee

Present budget to steering committee

Present budget to MoH

Present budget to MoH

Adjust cost estimates & calculate budget impact

Adjust cost estimates & calculate budget impact

Decide on decision criteria

Decide on decision criteria

Choose estimation method

Service Package Selection

Process Design

Cost Estimation

Solution

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 


Amphi systematizes the process of health data collection, management, analysis and evaluation

Intuitive Collaboration 

Allows teams to communicate and align priorities in an integrated platform 

Structuring 

Stepwise completion of all workflows, integrated into one user-friendly platform

Flexible Decision Making

Users customize workflows to fit team composition, national values and political reality 

Precision Estimates

Utilize local data to inform decision-making 

Flexible Decision Making

Users customize workflows to fit team composition, national values and political reality 

Features
Definition

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

High Level
Workflow

Health service planning is

Submit

Submit

Process Design

Cost Estimation

Service Package Selection

Steering Committee

Technical Working Group

Features
Definition

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Features
Definition

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Mockups

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Mockups

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Design

art

Bobby